Productivity and Quality Management: A Modular Programme - Part I: Productivity and Quality Improvement: Concepts, Processes and Techniques (APO

Productivity and Quality Management: A Modular Programme - Part I: Productivity and Quality Improvement: Concepts, Processes and Techniques (APO - ILO, 1997, 828 p.)

		(introduction...)
		Preface
		List of authors
		How to use the Modular Programme: Introduction and guide
		MODULE 1: Organizational excellence and productivity culture
		MODULE 2: Productivity and quality factors and barriers
		MODULE 3: Diagnosing productivity and quality problems
		MODULE 4: Productivity measurement and analysis
		MODULE 5: Designing a company productivity improvement programme (PIP)
		MODULE 6: Implementing a company productivity improvement programme
		MODULE 7: Organizing a company P&Q movement
		MODULE 8: Managing organizational change
		MODULE 9: Total quality management
		MODULE 10: Industrial engineering techniques
		MODULE 11: Financial and cost analysis
		MODULE 12: Capital productivity management
		Back cover