View the PDF document An analysis of usage of a digital library

Jones, S., Cunningham, S. J., McNab, R. (1998) Proc ECDL’98 Second European Conference: Research and Advanced Technology for Digital Librariesedited by C. Nikolaou and C. Stephanidis, Lecture Notes in Computer Science 1513, Heraklion, Crete, pp 261-277. Springer.

As experimental digital library testbeds gain wider acceptance and develop significant user bases, it becomes important to investigate the ways in which users interact with the systems in practice. Transaction logs are one source of usage information, and the information on user behaviour can be culled from them both automatically (through calculation of summary statistics) and manually (by examining query strings for semantic clues on search motivations and searching strategy). We conduct a transaction log analysis on user activity in the Computer Science Technical Reports Collection of the New Zealand Digital Library, and report insights gained and identify resulting search interface design issues.